SHIPPING
Shipping Times
Shipping time varies by location. In United States an estimate time is from 3-15 Business days depends on type of shipping choose at checkout, Canada, Mexico & Europe an estimated delivery of 10-15 Business days. Max delivery time - 30 business days. Please take into consideration some country has a slow delivery service.
PRODUCTS AND WARRANTIES
Return Policy
We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return. You can contact us at epiqsnap@gmail.com. Please note that returns will need to be sent to the following address: ADDRESS WILL BE PROVIDED ON THE RETURN LABEL.
Accepted Returns
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at epiqsnap@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable
Certain types of items cannot be returned, like custom products (such as special orders or personalized items, and personal care goods such as grooming products), perishable goods (such as food, flowers, or plants).